Friday, February 09, 2007

HP Officejet 6310 - Error

Damn my IT luck.

Whatever I buy, it doesn't work, or has a fault that involves me carrying it back to the bloody shop. Only this time, it was the last one, so I got my money back.

Mind you, the people at PC World didn't believe me.

'Doesn't work eh?' The PC World man raises his eyebrows. 'Ere, Dan, check and see if this works...' He smiles at me, as if to say, ha! You didn't expect that, now we'll catch you out!

But of course, it doesn't work. The lights flash and it does nothing else.

They are reluctant to hand over my money and keep on asking if I want another one.

'Yes,' I reply, in a tired way, 'but you don't have any more do you?'

Eventually they return my cash, but it took 30 or more minutes.

The previous night I wasted 2 hours of my life (I want them back, HP) with an on-line technical support person, preumably in India. It's a kind of MSN type thing, like, LOL it's fubar man.

Here's a record of my 'conversation'. Be aware, this is the future...